Your Air Source Heat Pump, like your gas boiler or car, requires annual servicing to maintain your manufacturer warranty. Should you ever need to claim on your warranty and do not have proof of this annual servicing requirement, the manufacturer may refuse your claim. Parts can be VERY expensive so it is in your interest to keep on top of … Read More
6 Reason We’ve Seen for Different Heat Loss Survey Figures Between Companies
The story goes that you are interested in a heat pump so you start getting some quotes and talking to some folks and then…the heat loss survey figures between companies are different from each other, the heat pump size recommendations are different…what is happening? Watch this video to better understand the 6 reasons we’ve seen for the different heat loss … Read More
Design is critical, CRITICAL. Nominal Vs Peak KW Heat Pumps
Heat pumps are tested to nominal outputs, some manufacturers tell installers to design to PEAK outputs and this video explains why that is a bad mistake not only in design practice but it also goes against MCS regulations. Oh and your house likely won’t reach design temperatures and will leave you cold in the winter. Fun times. What happens if … Read More
Hampshire Heat Pump With Just Three Radiator Changes
We often hear that to have an efficient heat pump you need really big radiators around the property. Well in this short clip we debunk this common misconception with a 1980s bungalow that only required three of the radiators changing for this heat pump installation. This allowed the system to be designed to run at a maximum heating flow temperature … Read More
What is Weather Compensation and Why Your Heat Pump Should Have it
The video version: What Is Weather Compensation Control (And Why Your Heat Pump Should Have it) Weather compensation is a clever control feature that helps your heat pump run more efficiently by adjusting the heating it provides based on the outdoor temperature. Instead of blasting out the same amount of heat no matter the weather, the system automatically dials things … Read More
Protected: The Deadly Elephant in The Room for MCS & Heat Pumps. Current installations are incorrect.
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My Boiler Needs Replacing – Should I Get a Heat Pump?
This is a question we get quite often. Your boiler is on it’s last legs or may have already broken down and you need heating and hot water ASAP. A common situation for Surrey homeowners thinking about having a heat pump indeed! Firstly you need to understand a key difference: if you have a gas boiler that has broken and … Read More
A recent boiler breakdown repair in Kent
We were over in Kent on a new combi boiler swap (the old one was over ten years old and had already been repaired a few times to try and keep it going) and whilst we were there, the Landlord called and asked if we could go and have a look at another of their properties with a hot water … Read More






